A viral TikTok skit has perfectly captured a nightmare every parts store employee dreads. Creator Whoismario posted a 40-second video showing a customer walking into an O’Reilly store just minutes before closing and placing an order that would make any retail worker’s heart sink.
The video, which has drawn millions of views since mid-October, shows Mario acting as a customer approaching a coworker with an innocent question: “Excuse me, what time do you guys close today?” When told, “Like six or seven minutes,” he calmly replies, “Perfect, perfect. OK, so I actually am here to get 40 oil changes.”
The employee’s stunned “For real?” captures the exact thought of anyone in retail at closing time. Mario, staying in character, continues: “Yeah, my boss actually gave me the list of the cars. We have a car company with you guys, and we need the lot done today.”
The skit highlights a real frustration many auto parts employees experience. Large commercial orders placed close to closing time can create serious challenges for staff.
O’Reilly Auto Parts, like other major automotive retailers, serves both individual customers and commercial accounts through dedicated professional programs. Fleet customers and automotive businesses often order maintenance supplies—such as oil, filters, and additives—in bulk. Processing an order of 40 oil changes would require time, paperwork, and careful inventory handling, all while the clock is ticking toward closing.
The humor comes from Mario’s casual tone paired with the magnitude of his request. His exaggeratedly long list of vehicles and his coworker’s raised eyebrow drive the skit’s visual punchline.
The video also sparked a lively debate about whether O’Reilly employees would actually profit from such a big sale. Many commenters assumed the worker would be thrilled by the potential commission, but the truth is more complex.
According to current and former employees, O’Reilly’s compensation structure includes hourly pay with limited commission or incentive bonuses. Some described earning a small monthly incentive based on sales, often amounting to modest additional pay. One former worker said they had to sell $15,000 worth of merchandise in a month to earn roughly $100 in commission.
The consensus among employees seems to be that while there are performance-based incentives, they are small and vary by store and position. Installer Service Specialists, who handle commercial clients, typically have different pay structures from retail counter staff.
Overall, the idea that a massive last-minute order would bring major financial benefit appears to be more fantasy than fact.
Adding another comedic twist, viewers noticed that in the skit’s checkout scene, the payment terminal actually shows a declined transaction. One commenter pointed out that the slips printed by the machine indicate “payment declined,” despite the employee saying, “It went through.” This small detail adds another layer of irony—turning the supposed big sale into an even more familiar retail nightmare.
Mario’s channel features several similar short skits set in auto parts stores, showing the daily humor and stress of retail work. The “six minutes before closing” scenario resonates widely because it’s something every retail employee has experienced—last-minute customers with big, complex requests that test both patience and professionalism.
The video also captures an important truth about retail work: the need to remain calm, polite, and efficient even in absurd situations. Mario’s co-worker maintains composure, handling the order with a straight face while his subtle expressions convey exactly what he’s thinking.
The skit’s mix of realism and humor explains why it has struck such a chord with audiences—it’s not just funny, it’s painfully relatable for anyone who’s ever worked behind a counter.